You are not required to provide any personal information to us. If you do not do so, it may affect your use of this Site or the products and services offered on the Site.
Collection of Personal Information
We collect information from a variety of sources. Information may be collected:
The information that we collect may include:
We may contact you to voluntarily respond to questionnaires, surveys or market research to seek your opinion and feedback. Providing this information is optional to you.
Binnacle Training uses session “cookies” for keeping users logged in to the Site. A cookie is a small file supplied by our web server and stored by the web browser software on your computer when you access this site. An explanation of cookies can be found at the site of the Office of the Australian Information Commissioner. Cookies allow us to recognise you as an individual as you move from one of our web pages to another, and to retain data about whether you are logged in to the Binnacle Training Lounge.
This information is only used to help you use our website systems more efficiently, not to track your movements through the internet, or to record private information about you.
We only partner with secondary schools. Our lowest age group is typically those students commencing Year 10 (14-15 years) and in the rare instance, students in Year 9 completing a First Aid or CPR course.
Adoption, use or disclosure of government related identifiers
We are required to collect, in some circumstances, government related identifiers. We will not use these identifiers for any reason or purpose except for the explicit reason it is required (e.g. Concession numbers, Unique Student Identifier, Tax File Numbers, Drivers Licence Number, etc.) and will not use these numbers as an identifier of individuals.
We will only disclose government related identifiers where required by law or express consent has been given to disclose this information.
Use of Personal Information
We collect and use personal information for the following purposes:
We may contact you by a variety of measures including by telephone, email, sms or mail. If you wish to update your contact details or change the way we contact you, please contact us at the details below.
Disclosure of Personal Information
We may disclose personal information:
By providing us with personal information, you consent to this disclosure. Where we disclose your personal information to third parties, we will request or otherwise seek to get comfortable that the third party follows the Australian Privacy Principles regarding handling your personal information.
If there is a change of control of our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser. We would seek to only disclose information in good faith and where we have sought to maintain confidentiality.
We do not typically or routinely disclose personal information to overseas recipients. Unless consent has been given, or an exception under the Australian Privacy Principles applies, we will only disclose personal information to overseas recipients where reasonable steps have been taken to ensure the overseas recipient does not breach the Australian Privacy Principles in relation to your personal information.
We are committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure that information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure. This includes:
Data is stored using obfuscation for relevant personal information and encrypted passwords.
Application and server information
The server infrastructure is located in an Amazon Web Services data centre facility in Sydney, Australia.
The server is configured using best security practices. A code review and quality assurance process is undertaken prior to code being deployed into the production environment. Access to server infrastructure is through public and private key authentication with multiple access level checks.
Links to other websites
Controlling your personal information
Choice and Consent
We will provide individuals with the option of remaining anonymous or using a pseudonym in their dealings with us where it is lawful and practicable (e.g. when requesting information on a course; website enquiries; anonymous complaints/feedback). Generally is it not practicable or lawful for us to deal with individuals anonymously or pseudonymously on an ongoing basis (e.g. if the individual wishes to enrol in a Binnacle program).
You may choose to restrict the collection or use of your personal information. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us, details below.
You may at any time request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). We prefer that this request is made in writing by contacting Binnacle Training via the details below. We may require that you provide sufficient identification before allowing you to access personal information held about you. If we are required or authorised by law to do so, we may refuse to provide you with access to this information. We will either provide you with access or inform you of our decision to refuse access within 28 days of receiving your request.
If you believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us (details below). We rely in part upon clients advising us when their personal information changes. We will respond to any request within a reasonable time and will endeavour to promptly correct any information found to be incorrect so that the information is accurate, up-to-date, complete, relevant and not misleading.
To unsubscribe from our e-mail database, or opt out of communications, you are welcome to do so at any time. Please use the link provided in future subscriber email communications or by contacting us at the details below.
Open and transparent management of personal information
We will publish this policy on our website. This policy will also be included in Binnacle Training’s Participant Handbook, Staff Handbook, and made available on request.
If you believe that we have breached the Australian Privacy Principles and wish to make a complaint about that breach then please email us setting out details of the breach. We will promptly investigate your complaint and will endeavour to respond to you in writing within 28 days setting out the outcome of our investigation, what steps we propose to take to remedy the breach and any other action we will take to deal with your complaint.
To contact our Privacy Officer, please contact us at:
PO Box 2559, North Ipswich, Queensland, 4305
Last update: 1 July 2022